Refund policy

Refund Policy

We want you to feel completely confident with your purchase. That’s why we offer a 30-Day Money-Back Guarantee.

Returns

You have 30 days from the date of delivery to request a return.

To be eligible for a return:

  • The item must be in good condition
  • It must be returned with all original components and packaging

To start a return, please contact us at:
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Refunds

Once your return is received and inspected, we will notify you of the approval status.

If approved, your refund will be issued to your original payment method within 5–10 business days.

Exchanges

We only replace items if they are defective or damaged.

If you received a faulty product, please contact us within 48 hours of delivery with photos or videos of the issue.

Non-Returnable Items

Certain situations may not be eligible for a refund:

  • Items returned in poor condition
  • Missing components or packaging
  • Returns requested after 30 days

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Shipping fees are non-refundable.

Late or Missing Refunds

If you haven’t received your refund yet:

  • Check your bank account again
  • Contact your credit card provider (processing times may vary)

If you still need help, contact us at:
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Cancellations

Orders can only be canceled within 12 hours of purchase.
After this period, the order may already be processed or shipped.

Contact

For any questions, feel free to reach out:
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