Shipping Policy

We offer fast and reliable worldwide shipping on all orders.

Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays).

Once your order has been processed, you will receive a confirmation email with your shipping details.

Estimated delivery time is 5–7 business days worldwide.

Please note that delivery times may vary slightly depending on your location and external factors such as customs or carrier delays.

As soon as your order is shipped, you will receive a tracking number via email.

You can track your order at any time and follow its journey step by step.

We proudly offer FREE worldwide shipping on all orders.
No hidden fees or extra charges.

While we strive to deliver your order on time, delays may occasionally occur due to:

If your order is delayed, please contact our support team and we’ll be happy to assist you.

Please ensure that your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrectly provided addresses.

We are not responsible for lost or stolen packages once they are marked as delivered.

However, if you experience any issues, contact us and we will do our best to help.

If you have any questions regarding your order or shipping, please contact us at:

📩 contact@horizon-shop.online